Useful Information
Useful Information
Welcome to Hanok Eyewear. Below you’ll find essential information regarding shopping on our site. Please review these terms and policies before making a purchase.
Terms of Use
By using our website https://hanokeyewear.com, you agree to abide by the following terms:
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You must be at least 18 years old to place an order.
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All content, design, logos, and images are the property of Hanok Eyewear and may not be reproduced without written permission.
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We reserve the right to update or modify these terms at any time without prior notice.
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We are not responsible for any typographical errors regarding pricing or product descriptions and reserve the right to cancel orders that contain such errors.
Payment Methods
We accept the following payment methods:
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Visa, Mastercard, American Express
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PayPal
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Apple Pay
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Google Pay
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Shop Pay
All payments are processed securely. Prices are listed in EUR and may be converted to your local currency by your card provider.
Shipping Methods & Returns
Shipping
We ship worldwide from the EU. Once your order is processed, you will receive a confirmation email with tracking information.
Delivery Times:
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EU orders: 3–7 business days
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International orders: 7–14 business days (may vary by location)
Please note: Delivery duties are not included in the price for international orders shipped outside of the European Union. The recipient is responsible for any customs fees, import duties, or taxes incurred.
Returns & Exchanges
If you are not satisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange.
To be eligible for a return:
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The item must be unused and in its original packaging.
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Proof of purchase is required.
To start a return, please contact us at [insert email/contact form].
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
GDPR Compliance
If you are located in the European Union, you are entitled to specific rights under the General Data Protection Regulation (GDPR), including:
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The right to access, update, or delete your personal information.
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The right to withdraw consent for data processing.
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The right to data portability.
We collect only the necessary data to fulfill your orders and improve your shopping experience. We do not sell or share your personal information with third parties without your consent, except where required to complete your transaction or by law.
To request access to your data or exercise your rights under GDPR, contact us at sales@hanokeyewear.com.
If you have any further questions, feel free to reach out to our support team.
Contact Email: sales@hanokeyewear.com